Refund policy
Refund & Return Policy
At RAZDO Cards, customer satisfaction is important to us. Please review our return and refund policy before placing an order.
30-Day Return Policy
Eligible items may be returned within 30 days of delivery for a refund.
Return Eligibility
- Items must be unused and in original condition.
- Sealed trading card products must remain unopened.
- Original packaging must be included.
- Items showing signs of use, damage, or tampering are not eligible for return.
How to Request a Return
To start a return, contact us at RAZDOCards@outlook.com within 30 days of receiving your order.
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Refunds
Once the returned item is received and inspected, refunds will be issued to the original payment method.
Please allow 3-5 business days for your refund to appear, depending on your payment provider.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and provide photos of the issue.
Non-Refundable Items
- Gift Cards
- Digital Products
- Opened Booster Packs
- Opened Booster Boxes
- Opened Sealed TCG Products
- Custom or Personalized Items
Contact Us
For return or refund inquiries, contact:
RAZDOCards@outlook.com